Supercompany AS (Trale.ai) is the data controller for personal data as described in this privacy policy.

Personal Data We Collect and Process

Supercompany is the data controller for the following personal data:

• Customer and user data: We store information about the name, email, and phone number of registered customers/users.

• Invoice/payment information: We store information about payment details.

• Inquiries: When you contact us with questions, we store information about the inquiry itself, as well as the email and name of the sender.

• Cookies: We only use necessary cookies to ensure the website functions as intended.

Supercompany also processes personal data for which the customer is the data controller. In such cases, Supercompany acts as a data processor. This is regulated in a data processing agreement, which is part of the Customer Agreement.

Our Use of Personal Data

We use your personal data to manage our customer relationship with you. For example, this includes customer service, handling complaints, and troubleshooting related to your customer relationship, as well as processing payment/invoicing for the subscription fee.

The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill the agreement with you.

Sharing of Data

We do not share personal data with third parties for marketing or unrelated purposes. However, we may engage sub-processors, such as cloud service providers or other vendors, to support the delivery of our services. These sub-processors process data strictly on our behalf and are bound by data processing agreements that ensure compliance with GDPR.

Your Rights

If you wish to exercise any of your rights, please contact us at contact@trale.ai.

• You may request a copy of all information we process about you.

• You have the right to request that we correct or supplement information that is incorrect or misleading.

• You have the right to have your personal data deleted without undue delay. You may, therefore, request that we delete information about you at any time. Personal data necessary to deliver the service will not be deleted until the customer relationship is terminated. Note that information we are required to retain due to other legal obligations (such as accounting laws) will not be deleted.

• You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.

Contact Us

We encourage you to notify us if you believe we are not complying with the rules set forth in the Personal Data Act. Please first reach out to us via the email address provided above. You may also file a complaint about our processing of personal data.